How to Submit Coverage Changes

Request Coverage Changes

Woman working at a computer holding a folder with a document
Submitting coverage change requests (a.k.a. schedule changes) is quick and easy using the online member portal. See directions below.

All automobile, property, inland marine and canine schedule changes must be made electronically through the online MCIT member portal.

MCIT no longer accepts paper or electronic notification of change forms nor accepts requests made by phone or e-mail.

  • If you have questions about how to submit a coverage change, call MCIT at 866.547.6516 or e-mail frontdesk@mcit.org.
  • If you have questions about a specific change, contact the assigned MCIT underwriting technician or the underwriting manager, Gary Severson (866.547.6516, ext. 6410 or gseverson@mcit.org).

Where to Submit Requests

All coverage changes must be completed and submitted through the online MCIT member portal from which you choose the appropriate task.

How to Submit a Schedule Change Request

Note: Once you begin a change request, you must complete it and submit it in one sitting. You cannot log off and log in later to finish it. The system does not save partially completed requests.

Download Coverage Change Request Instructions as a PDF.

  1. Log in to MCIT website (org/login/).
  2. On the home page, click Submit Coverage Changes (right under photo slide show).
  3. Screen shot of MCIT member portal with areas to access coverage change request forms highlighted with red boxes.
    The member portal: Red circles indicate where to choose forms to submit coverage changes.
    You are now at the member portal dashboard that provides access to all coverage change request forms and other task options.
  4. After finding the type of coverage change (automobile, property, inland marine or canine), select the desired action button: Add, Update or Delete.
    • If you are authorized to submit requests for more than one MCIT member, you select the correct member at this point.
    • For assistance in selecting the appropriate form, hover the mouse over each button for more information.
      • Use the Add button to add items not previously scheduled.
        • In the Department field, enter the internal department for the item.
        • In the Member Unit ID or Unit # field, record your internal asset ID number.
        • In the Description field, enter information specifically identifying an item, such as “highway garage” or “tractor.”
      • Use the Update button to change currently scheduled items, e.g., changing the scheduled value, adding a VIN, changing a department, etc. When you select the “Update” button, your schedule appears. Select the item from your schedule that you want to update. This action prepopulates many fields on the change form with data from the schedule.
        • When updating an item, edit the fields you want to change, enter data in any remaining fields if applicable.
      • Use the Delete button to remove currently scheduled items from your schedule. When you select the “Delete” button, your schedule appears. Select the item you want to delete.
        • When deleting an item, the form prepopulates many fields on the change form with data from the schedule. Enter the effective date of the deletion.
  5. Enter information in the form fields. The form populates with member-specific information. Complete forms as much as possible.
    • Required fields have a red asterisk (*). These fields must be completed or you cannot submit the request.
    • Add any notes/comments helpful to the action requested.
    • In the Description field, enter information specifically identifying an item, such as “highway garage” or “tractor.”
    • If a field does not apply, enter “none.”
  6. After you have entered all required fields, select Save Changes located at the top right to submit your request. If you do not click “Save Changes,” the request is not submitted to MCIT nor is it saved.
  7. Once saved, your request is automatically submitted to MCIT. You receive immediate confirmation that the request has been sent, which also directs you back to the member portal dashboard.
    • Your request appears in the Pending Schedule Changes box on the member portal dashboard.
    • When processed by MCIT, pending changes are automatically removed from the list and an endorsement reflecting the change is mailed to the member.
  8. To provide supporting documentation, send items via e-mail as an attachment to underwriting@mcit.org.
  9. Each change requires a separate change form. If you want to request additional changes, return to the member portal and follow the above process to enter the next change.