EAP Offers More Counseling Sessions for Users

November 03, 2020

Man and woman with arms crossed sit across from a counselor, whose back is to the viewerIn normal times, people commonly experience stress from family pressures, managing change, finances, fear or anxiety, work and health. During the COVID-19 pandemic, these stressors may be compounded. In response, the MCIT Employee Assistance Program (EAP) now more no-cost counseling sessions per identified issue for member employees, officials and their dependents. Individuals now receive six sessions per issue, up from the previous four sessions.

The Employee Assistance Program is a risk management tool that provides confidential, short-term counseling at no cost for personal concerns that may affect employees’, officials’ or their dependents’ work or personal lives. The support of the EAP can help staff continue to be effective employees while working through personal issues.

The expanded sessions took effect Oct. 1 for new contacts to the EAP. During its September meeting, the MCIT Board of Directors approved the increased number of sessions per identified concern as part of a new five-year contract with Sand Creek, the long-time administrator of the MCIT EAP.

No-cost Materials Help Members Promote EAP to Employees

One of the biggest challenges to employees’ use of the Employee Assistance Program is that when they are in need, they are unaware of it and how the EAP can support them. MCIT provides members with a number of no-cost materials to help them promote the program, including brochures, wallet cards, posters, mini fliers, e-mails and now videos.

Members can learn more about the EAP at In particular, the Employee Assistance Program Employer Promotion Guide offers ideas about how to use the promotional materials to get the word out to employees and officials about the program.

5 Videos Answer Questions About EAP

A series of five short videos spotlights key questions about or features of the EAP. The videos can be viewed independently or as a series. Videos include:

  • What Is the Employee Assistance Program?
  • Who Can Use the Employee Assistance Program?
  • How Does the Employee Assistance Program Work?
  • How Does the Employee Assistance Program Support Supervisors?
  • The Employee Assistance Program Is for Law Enforcement

The first three videos are designed for all employees. The last two are designed for those who supervise others and for law enforcement staff, respectively.

Members can view the videos and get tips on how to share them with employees and officials on the EAP Promotional Materials page.

Questions about the EAP independent of using it should be directed to MCIT Deputy Director Steve Nelson at 1.866.547.6516, ext. 6411 or

Free Webinars Support Emotional Health During Troubling Times

Free webinars offer support for emotional concerns during the pandemic and the current social justice movement. Live and recorded sessions are provided at no cost through AllOne Health, the parent company of Sand Creek, which is the MCIT Employee Assistance Program administrator.

The sessions cover a variety of topics to support personal and workplace emotional health, such as:

  • Self-care
  • Unconscious bias
  • Talking to kids about current events
  • Returning to the workplace
  • Communication tips
  • Adapting to the new normal
  • Fostering resilience
  • Stress
  • Financial impact of COVID-19
  • More

All of a member’s employees and officials have access to these no-cost webinars as part of the Employee Assistance Program. Recorded and coming webinars are available at under the Blog tab. Members are encouraged to share information about the webinars with their staff and officials.

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