Employee Assistance Program Web Portal Has New Address, Updated Features

AllOne Health, the Employee Assistance Program administrator, launches a redesigned web portal March 2 with a new address specifically for MCIT members at MCIT.AllOneHealth.com.

The updated portal delivers more seamless, modern and user-friendly experience for members. It also aligns directly with the AllOne Health mobile app, giving members a consistent, intuitive experience across all digital touchpoints, while making it easier than ever to access services.

New Features

The redesigned EAP web portal empowers members to manage their care anytime, anywhere. Key features:

• MCIT dedicated phone number for the EAP is now posted to the landing page, reducing confusion for MCIT member employees.
• Seamless member experience: A refreshed design that mirrors the AllOne Health App for a cohesive, easy-to-navigate experience.
• Self-scheduling counseling appointments: Members can book appointments on their own schedule—quickly and conveniently.
• 24/7 chat with Izzy: Instant access to Izzy, an artificial intelligence Mental health navigator, available around the clock for guidance and support.
• Self-guided therapy and whole health resources: Explore self-guided tools, expansive wellness content, and resources across all areas of whole health.
• Easy access to educational webinars
• One login, multiple platforms: Members who already use the AllOne Health App can log in to the member portal using the same credentials; no additional setup is required.

Employees can always call 800.550.6248 any time for immediate support or to be connected with counseling services or supervisor consultation, no need to use the web portal.

Automatic Redirect

Links to the previous portal (SandCreekEAP.com) will automatically redirect users to the new general AllOne Health site, although it will not redirect to the specific portal for MCIT members.
Note: Users can log in from this general site, but the phone number displayed will not be MCIT’s dedicated number. Once an MCIT member employee logs in, then MCIT’s number will appear for the user.

Updated Promotional Materials

MCIT has updated all of the EAP promotional materials with the new member portal address. Members are encouraged to replace old versions. EAP items can be downloaded from the Resource Library at no cost.