No-Cost Access to Qualified Counselors
The MCIT Employee Assistance Program (EAP) is a risk management tool designed to help employees and officials of MCIT members identify and resolve challenges that may affect their personal life or performance at work. It is a voluntary program that can assist employees, their spouse and dependents with difficult personal concerns through access to qualified counselors.
This voluntary program provides short-term, no-cost counseling services for:
- Relationships
- Work-related concerns
- Family issues
- Stress
- Depression
- Anxiety
- Financial concerns
- Loss and grief
- Substance use
- Career concerns
- Other personal concerns
Call 1.800.550.6248 to connect with an Employee Assistance Program counselor.
For additional information about the Employee Assistance Program, contact MCIT.
MCIT contracts with Sand Creek, an AllOne Health company, for EAP services.
Program Supports Law Enforcement Concerns
The job of law enforcement often requires that individuals, their spouses and dependents face personal and emotionally challenging situations. They may feel as if they are alone in trying to manage these. The Employee Assistance Program provides professional, private support for personal concerns that may affect law enforcement employees’ work or home life at no-cost to them. Many counselors are available who have a law enforcement service background.
EAP Meets PTSD Law Requirements for Law Enforcement
As part of a Minnesota law passed in 2023, a public employer may apply to the commissioner of public safety each year for reimbursement of its costs for continuing health insurance benefits for disabled peace officers as a result of a duty-related post-traumatic stress disorder diagnosis. However, reimbursement is contingent on employers providing certain avenues for mental health treatment.
The Employee Assistance Program provided through MCIT to its members meets the new statutory requirements, making it seamless for members to provide mental health support for their employees and qualify for the noted reimbursement from the state.
Anytime Consultation for Supervisors’ Concerns
Supervisors can face circumstances with individual employees or with their teams that present challenges. The EAP professionals at Sand Creek are available to provide support and consultation for supervisors 24 hours a day.
This free, phone-based service is designed to help members sort through concerns and find the best way to respond to employees and manage difficult workplace situations.
Qualified counselors who offer a broad perspective and understanding of public entities are just a call away.
Connect with a consultant at 1.800.550.6248
Support for Those in the Public Eye
CONFIDE is a service of the MCIT Employee Assistance Program for elected officials. It provides confidential, professional counseling to support the well-being of these local government leaders and their dependents.
Elected office can take its toll on an official’s happiness, peace of mind and family life.
This program is designed specifically to aid commissioners and elected leaders and their families during difficult and challenging times.
Build Awareness of EAP with No-cost Materials
Materials are provided at no cost to member organizations to help build awareness of the Employee Assistance Program among their employees and elected leaders.
Items include:
- Brochures
- Wallet cards
- Posters
- Videos
- Digital images
- More!
Filter items in the Resources section by keyword, category or type to find what you need.
Tips for How to Promote EAP Effectively
The EAP Employer Guide offers tips and ideas about how to promote the program.
Substance Abuse Professional Services
If a member has employees who must carry a commercial driver’s license for work, the employer may need the services of a substance abuse professional (SAP).
The Department of Transportation (DOT) has extensive regulations that govern a driver’s alcohol and drug use. If a driver violates those regulations (i.e., tests positive on a UA screen, refuses a test or is found in possession), the employer needs to refer that driver to an SAP for assessment and recommendations.
This is a highly scripted process the employee must complete prior to returning to any type of DOT safety sensitive job. The Employee Assistance Program administrator, Sand Creek, provides substance abuse professional services at no cost to all MCIT eligible employers and their drivers who have a DOT violation. In addition, Sand Creek coaches employers through that process, so they are compliant with DOT regulations.
An SAP assessment provides the employee with a chemical health assessment, clinical assessment tools, recommendations and a follow-up assessment. Sand Creek’s SAP services provide the employer with written documentation of the client’s attendance at an SAP appointment, reports on the driver’s compliance with recommendations and a follow-up testing schedule that is compliant with DOT regulations. This is a multistep process that can take weeks or months to complete, and Sand Creek partners with MCIT members every step of the way.
Request SAP services at 1.800.550.6248