Step 1: Log In

Click Member Portal button above (top right). You will be prompted to log in to access the system.

Step 2: Member Dashboard

You are now at the member portal dashboard that provides access to all coverage change request forms and other task options.

Step 3: Select Coverage Change Form

After finding the type of coverage change (automobile, property, inland marine or canine), select the desired button: Add, Update or Delete

• If you are authorized to submit requests for more than one MCIT member, you select the correct member at this point.
• For assistance in selecting the appropriate form, hover the mouse over each button for more information.
  • Use the Add button to add items not previously scheduled.
    • In the Department field, enter the internal department for the item.
    • In the Member Unit ID or Unit # field, record your internal asset ID number.
    • In the Description field, enter information specifically identifying an item, such as “highway garage” or “tractor.”
  • Use the Update button to change currently scheduled items, e.g., changing the scheduled value, adding a VIN, changing a department, etc. When you select the “Update” button, your schedule appears. Select the item from your schedule that you want to update. This action prepopulates many fields on the change form with data from the schedule.
    • When updating an item, edit the fields you want to change, enter data in any remaining fields if applicable.
  • Use the Delete button to remove currently scheduled items from your schedule. When you select the “Delete” button, your schedule appears. Select the item you want to delete.
    • When deleting an item, the form prepopulates many fields on the change form with data from the schedule. Enter the effective date of the deletion.

Step 4: Enter Information

Enter information in the form fields. The form populates with member-specific information. Complete forms as much as possible.

• Required fields have a red asterisk (*). These fields must be completed or you cannot submit the request.
• Add any notes/comments helpful to the action requested.
• If a field does not apply, enter “none.”

Step 5: Save Changes

After you have entered all required fields, select Save Changes located at the top right to submit your request. If you do not click “Save Changes,” the request is not submitted to MCIT nor is it saved.

• Once saved, your request is automatically submitted to MCIT. You receive immediate confirmation that the request has been sent, which also directs you back to the member portal dashboard.
• Your request appears in the Pending Schedule Changes box on the member portal dashboard.
• When processed by MCIT, pending changes are automatically removed from the list and an endorsement reflecting the change is mailed to the member.

Step 6: Send Supporting Documentation

To provide supporting documentation, send items via email as an attachment to the MCIT underwriting department. Contact MCIT to request the correct email address for sending documents.

Step 7: Request Additional Changes

Each change requires a separate change form. If you want to request additional changes, return to the dashboard and repeat the above steps.

Now You Are Ready to Submit a Schedule Change!