All requests for certificates of coverage must be made electronically through the online MCIT member portal. Below are instructions on how to request a certificate of coverage using the online system.
MCIT does not accept requests made by phone or email.
- If you have questions about how to submit a certificate of coverage request, contact MCIT.
- For questions about a specific certificate request, contact the assigned MCIT underwriting technician or the underwriting manager.
Note: The online member portal automatically logs you out after 60 minutes. Your work will not be saved. Once you begin a form, you must complete and submit it in one sitting. You cannot log off and log in later to finish it. The system does not save partially completed requests.
Request Certificate of Coverage
Step 1: Log In
- Click the orange Member Portal button (top or bottom of page).
- Then enter your username and password.
- You are now at the member portal dashboard that provides access to the certificate of coverage request form and other task options.
Step 2: Click New Certificate Button
If you are authorized to submit requests for more than one MCIT member: Next to “member” field, click the spyglass icon and select the member for which you want to request a certificate of coverage at this point.
Step 3: Enter Information
Enter information in the form fields, providing as much information as possible.
- Required fields have a red asterisk (*). These fields must be completed or you cannot submit the request. Hover balloons provide helpful information to assist in processing your request.
- Check the appropriate box if “loss payee” and/or “additional covered party” endorsements are necessary and check all lines of coverage for which proof of coverage is desired.
- Add any comments.
Step 4: Save Changes
After you have entered all required fields, select Save Changes located at the top right to submit your request. If you do not click “Save Changes,” the request is not submitted to MCIT nor is it saved.
- Once saved, your request is automatically submitted to MCIT and will appear in the Pending Certificate Request box on the member portal dashboard.
- When processed by MCIT, pending certificates are automatically removed from the list.
- The completed certificate of coverage is mailed to the Certificate Holder or emailed if the email address is provided on the request form.
- The completed certificate is emailed to the member
Step 5: Provide Supporting Documents
To provide supporting documentation, send items via mail as an attachment in an email to the MCIT Underwriting department. Contact MCIT for the appropriate email address.
Step 6: Request Additional Certificates of Coverage
To request additional certificates of coverage, repeat the above steps.