Services and programs
Refresh EAP Promotion with New Materials
Several new posters and digital images are now available to promote the Employee Assistance Program to member employees. The no-cost items highlight how the service can generally support employees and their families. Members can download new materials, along with past items from the Resource Library.
The new series includes messages about the work-life consultation and referral services (see below), as well as traditional counseling services.
Achieve Maximum Awareness with Ongoing Promotion
MCIT encourages members to promote the EAP regularly to maintain employee awareness as staff turns over and circumstances change for individuals over time.
Wall posters, digital images and videos highlight key features of the EAP. The items are designed to inspire and encourage use of the service when appropriate, while emphasizing that it is easy to use, confidential, voluntary, effective and at no cost.
Ideas for marketing the EAP:
- Hang posters in areas employees frequent, such as break rooms, work rooms and near water fountains.
- Rotate digital images on the intranet home page and create an EAP section on the intranet.
- Send digital images to staff in emails and include links to the EAP area of the intranet.
- Watch an EAP video during a team meeting and answer staff questions about the program.
- Use the digital images as EAP ads in the employee newsletter throughout the year.
- Distribute the Consultation for Supervisors flier to team leaders as a reminder that they have support for their managerial challenges.
The Employee Assistance Program Employer Promotion Guide offers more information about the EAP and ideas about how to promote it.
Download Materials Now
Promotional materials are available in the Resource Library. In addition to posters and digital images, MCIT offers:
- Five videos covering what the Employee Assistance Program is, who can use the program, how the EAP works, how the EAP supports supervisors/managers, and that the service is for law enforcement, too
- Informational brochures for employees, supervisors/managers and public safety
- Wallet card that includes the EAP contact number and services available
- Consultation services flier available for supervisors/managers
EAP Helps with Variety of Personal Concerns
The EAP offers no-cost, short-term counseling and support to member employees for:
- Personal concerns such as stress, relationship and family challenges, anxiety, depression, loss and grief, substance use
- Periods of change
- Professional and personal goals and concerns
- Specific challenges of working in public safety, such as traumatic incident response, emotional exhaustion, and conflict or anger management
The EAP also offers consultation services for:
- Financial concerns including budgeting, debt management, credit scores, financial stress, goal setting, planning basics, improving financial habits
- Work-life resources and referrals for child care, elder care, adoption, housing and more
- Legal referrals for elder care, estate planning/wills, real estate, adoption, bankruptcy, divorce/custody*
- Medical advocacy for interpreting coverage, navigating health care, securing medical equipment, planning for transitional care and more
- Personal assistant provides information and referrals for home repair services, grocery/meal delivery, transportation, vehicle repair and more
Members with questions about the program should contact MCIT Deputy Director Ryan Erdmann at rerdmann@mcit.org or 866.547.6516. Requests for counseling services should be directed to the EAP at 800.550.6248.
*Legal referrals are limited to one per issue per year and are not available for employment law/work grievance concerns.
EAP Benefits Employees and Employers
The EAP is an important risk management tool that provides voluntary, confidential, no-cost counseling to employees, officials and their dependents for support of personal concerns that may affect performance at work.
MCIT members are encouraged to promote the EAP to employees and officials throughout the year, as the service provides real benefits for both employees and employers:
- 91 percent of EAP users report that as a direct result of the services they received, they were able to do better at work.
- 89 percent of users feel better able to deal with their situations as a result of EAP services.
- 30 people report that the EAP gave them an alternative to filing a grievance or lawsuit over the past five years.
