Services and programs
Refresh EAP Promotion with New Materials
Several new posters and digital images are now available to promote the Employee Assistance Program to member employees. The no-cost items highlight how the service can generally support employees and their families, as well as specifically those who work in public safety. New materials, along with past items, can be downloaded from the online Resource Library.
Despite being offered for nearly 30 years, many MCIT member employees are still unaware of the EAP and how it can support them. MCIT encourages members to build awareness of the valuable service among staff and officials.
EAP Helps with Variety of Personal Concerns
The EAP offers no-cost, short-term counseling and support to member employees for:
- Personal concerns such as stress, relationship and family challenges, anxiety, depression, loss and grief, substance use
- Periods of change
- Professional and personal goals and concerns
- Financial worries
- Specific challenges of working in public safety, such as traumatic incident response, emotional exhaustion, and conflict or anger management
Achieve Maximum Awareness with Ongoing Promotion
Awareness of the EAP builds as employers frequently provide information to employees. For maximum effectiveness, members should use multiple formats and put the message in front of employees every few months so they remember the program when they need it.
Wall posters, digital images and videos highlight key features of the EAP. The items are designed to inspire and encourage use of the service when appropriate, while emphasizing that it is easy to use, confidential, voluntary and effective.
Download Materials Now
Promotional materials are available in the online Resource Library. In addition to posters and digital images, MCIT offers:
- Five videos covering what the Employee Assistance Program is, who can use the program, how the EAP works, how the EAP supports supervisors/managers, and that the service is for law enforcement, too
- Informational brochures for employees, supervisors/managers and public safety
- Wallet card that includes the EAP contact number and services available
- Coaching services flier and digital images available for supervisors/managers
Members with questions about the program should contact MCIT Deputy Director Steve Nelson at snelson@mcit.org or 1.866.547.6516, ext. 6411. Requests for counseling services should be directed to the EAP at 1.800.550.6248.
EAP Benefits Employees and Employers
The EAP is an important risk management tool that provides voluntary, confidential, no-cost counseling to employees, officials and their dependents for support of personal concerns that may affect performance at work.
MCIT members are encouraged to promote the EAP to employees and officials throughout the year, as the service provides real benefits for both employees and employers:
- 91 percent of EAP users report that as a direct result of the services they received, they were able to do better at work.
- 89 percent of users feel better able to deal with their situations as a result of EAP services.
- 30 people report that the EAP gave them an alternative to filing a grievance or lawsuit over the past five years.