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Quick Take

Quick Take: Employee Assistance Program for Supervisors

February 23, 2026
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Smiling business woman against a mottled yellow background with white text to the left: EAP Employee Assistance Program

Mini Training Session

A Quick Take is a script that serve as a short training for staff. This Quick Take focuses on the features and benefits of the Employee Assistance Program (EAP) for those in a supervisory role.

The Quick Take:

  • Helps keep the EAP in the forefront of employees’ minds.
  • Demonstrate the employer’s commitment to employees’ well-being.
  • Offers an opportunity for employees to ask questions about the program.
Download Script PDF Download Script Word Doc EAP brochure for supervisors Download Coaching Services Flier

Objectives for Quick Take on Employee Assistance Program for Supervisors

Overview: Provide details for supervisors about the Employee Assistance Program provided through MCIT to employees and elected officials.

Purpose:

  • Give supervisors basic understanding of what the EAP is.
  • Provide information about services available to supervisors as part of the EAP contract and services outside the contract that are available for a fee.
  • Provide tips on how to recognize changing behavior that may be due to an emotional or personal issue or substance use that may be affecting an employee’s job performance.

Preparation: Read and become familiar with this Quick Take. Change as needed to reflect procedures and personnel in your department.

Supervisors typically use a Quick Takes during regularly scheduled or informal meetings.

Some ideas on when to use Quick Takes:

  • A short orientation at the start of a shift to discuss the data security concerns and best practices for tasks to be performed that day.
  • A quick refresher during a team meeting or during a department meeting.

To improve the prepared script’s effectiveness, supervisors should modify the content to reflect the needs and situations of their specific workplace. Quick Takes are not designed to take the place of regular formal training.

All Quick Takes include the following:

  • Training overview and objectives: Includes necessary preparation for the training and handouts that could be used to supplement the message.
  • The script: Even if no preparation is required, instructors should read the script prior to the training and make changes to adapt the training to the specific audience and location. Occasionally bracketed areas indicate where the instructor can include additional information specific to the organization or the team’s work.
  • Discussion questions/further activities: Discussion questions are designed to encourage further conversation about the topic but can be omitted in the interest of time. There may be ideas for further activities.
  • Session Planning and Review: This section details resources for additional information and offers an opportunity for the instructor to evaluate the Quick Take session, making notes about how to improve the session in the future. Instructors should review this page prior to conducting the training in the future to make improvements.
  • Attendance Record: This tracks those present during the training and can serve as a record. It can also be helpful when deciding when to train on the topic again.

Employee Handout, The Quick Take serves as a reminder to employees about the best practices covered during the training session. This can also be modified to include information specific to the organization or the team.

Topics

Employee Assistance Program